Duration: Half day

This practical half-day workshop is designed to help HR professionals and line managers manage workplace issues confidently, fairly and in line with UK employment law. Covering investigations, disciplinary and grievance hearings, employee rights and the Acas Code of Practice, the course provides participants with the knowledge and practical skills needed to handle workplace concerns effectively, reduce legal risk and make robust, defensible decisions. Particular focus is given to common procedural pitfalls, managing difficult cases and maintaining fairness throughout the process.

This course provides a broad overview of disciplinary and grievance procedures and can be adapted to focus on specific areas of interest to your organisation.

More focused training can also be delivered on conducting workplace investigations, as well as the role of the chair at disciplinary, grievance and appeal hearings.

Audience: HR professionals, people managers and line managers

Learning outcomes

By the end of the course participants will be able to:

  • Understand the legal framework governing disciplinary and grievance procedures
  • Apply the Acas Code of Practice confidently and consistently
  • Conduct fair investigations and hearings
  • Manage employee complaints effectively
  • Identify common procedural risks and pitfalls
  • Handle appeals and complex cases appropriately
  • Reduce the risk of unfair dismissal and discrimination claims
  • Make fair, reasonable and well-documented decisions throughout disciplinary and grievance processes

What the course will cover

  • The legal framework
  • Conducting effective investigations
  • The disciplinary process
  • Grievance handling
  • Disciplinary and grievance overlap
  • Complex scenarios

How it can be delivered

  • Half day in person or online
  • Can be adapted into shorter sessions, either online on in person