Duration: Half day

This is a practical and interactive half-day workshop designed for HR professionals and line managers who want to effectively manage employee performance whilst ensuring legal compliance.

The course covers setting clear expectations, delivering effective feedback, tackling underperformance, using Performance Improvement Plans (PIPs), and managing capability issues fairly. It also highlights key legal risks, including unfair dismissal and Equality Act 2010 considerations, providing delegates with practical tools and techniques to apply in the workplace.

Learning objectives:

By the end of the course participants will be able to:

  • Distinguish between capability and conduct issues and select the appropriate process
  • Understand the legal framework governing performance management
  • Set clear and measurable performance expectations
  • Conduct effective performance discussions and review meetings
  • Use Performance Improvement Plans (PIPs) appropriately
  • Identify when Equality Act 2010 considerations and reasonable adjustments arise
  • Manage underperformance effectively and fairly
  • Reduce the risk of unfair dismissal and discrimination claims
  • Develop practical strategies to improve performance and support employee development

Course outline:

  • The legal framework
  • Managing performance effectively
  • The informal processes
  • Equality Act 2010 and reasonable adjustments
  • Formal capability processes and dismissal

How this training can be delivered:

  • Half day
  • Online or in person